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H.R. 5992: Stuck On Hold Act
119th Congress · introduced 2025-11-10 · Armed Forces and National Security · Latest: Referred to the Subcommittee on Economic Opportunity.
federal
Official title
Stuck On Hold Act
Plain summary
Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
Congressional Research Service summary (Introduced in House), quoted unchanged (nonpartisan). Read the source.
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A “Yea” vote
If it passes both chambers and is signed, it becomes law.
A “Nay” vote
If it is not passed, current law stays as it is.
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Officials and money
Sponsor: Rep. Calvert, Ken [R-CA-41] · 8 cosponsors
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Words on this page, explained (1)
- Bill
- A proposed law. It becomes law only if it passes the legislature and is signed by the president or governor (or a veto is overridden).
Plain meanings written from linked sources. All words.
Sources
- Congressional Research Service summary (Introduced in House)
- Congress.gov
- Data: GovInfo BILLSTATUS bulk data (Library of Congress), BILLSTATUS-119hr5992.xml <https://www.govinfo.gov/bulkdata/BILLSTATUS/119/hr>
Record fed-us-cong119-hr5992 · catalog fed-us-congress-bills-cong119 · updated 2026-11-03 by psicol fed-bills