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H.R. 7971: Taxpayer Experience Improvement Act

119th Congress · introduced 2026-03-18 · Taxation · Latest: Received in the Senate and Read twice and referred to the Committee on Finance.

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Official title

Taxpayer Experience Improvement Act

Plain summary

Taxpayer Experience Improvement Act This bill requires the Internal Revenue Service (IRS) to provide certain information related to call volume, wait times, and other metrics. The bill also expands online taxpayer accounts and electronic access to federal tax return and refund information. Specifically, the bill requires the IRS to provide in real time on its public website the number of callers for each applicable phone number extension that are (1) connected to speak with an IRS representative, (2) connected to speak with an automated system, and (3) waiting to speak with either an IRS representative or an automated system. The website also must include the longest wait time of any caller waiting to speak with an IRS representative; the estimated wait time to speak with an IRS representative; if a callback service is available or when such service is scheduled to be available; and certain monthly metrics, including the average and median wait times and call lengths. Further, the bill expresses the sense of Congress that, by 2028, the IRS should provide an option to receive a callback for any call that is not answered within five minutes. Finally, the bill requires the IRS to make available (via website or mobile application) to any taxpayer certain information, including tax returns, documents, notices, or letters sent to the taxpayer by the IRS or filed with (or sent to) the IRS by the taxpayer; the status of a federal tax return or refund; and an estimated date for receipt of a refund.

Congressional Research Service summary (Introduced in House), quoted unchanged (nonpartisan). Read the source.

What a vote does

PSI Sci description of the legislative step (not an opinion).

The strongest published arguments

Alternatives

Needs sources: no published alternatives yet (for example a different bill, a law instead of an amendment, or keeping current law). We only show items backed by a published source. Suggest one.

Officials and money

Sponsor: Rep. Schweikert, David [R-AZ-1] · 1 cosponsors

Money: No cost estimate published yet. No linked contracts or vendors yet.

Sources

• Congressional Research Service summary (Introduced in House)
• Congress.gov
• Data: GovInfo BILLSTATUS bulk data (Library of Congress), BILLSTATUS-119hr7971.xml <https://www.govinfo.gov/bulkdata/BILLSTATUS/119/hr>

Record fed-us-cong119-hr7971 · catalog fed-us-congress-bills-cong119 · updated 2026-11-03 by psicol fed-bills