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S. 3170: Stuck On Hold Act

119th Congress · introduced 2025-11-10 · Armed Forces and National Security · Latest: Committee on Veterans' Affairs. Hearings held.

federal

What does this mean?

Official title

Stuck On Hold Act

Plain summary

Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.

Congressional Research Service summary (Introduced in Senate), quoted unchanged (nonpartisan). Read the source.

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If it passes both chambers and is signed, it becomes law.

A “Nay” vote

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What does this mean? (plain words)

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Officials and money

Sponsor: Sen. Kennedy, John [R-LA] · 1 cosponsors

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Words on this page, explained (1)
Bill
A proposed law. It becomes law only if it passes the legislature and is signed by the president or governor (or a veto is overridden).

Plain meanings written from linked sources. All words.

Sources

Record fed-us-cong119-s3170 · catalog fed-us-congress-bills-cong119 · updated 2026-11-03 by psicol fed-bills