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H.R. 5392: No Veterans Crisis Line Call Should Go Unanswered Act

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H.R. 5392: No Veterans Crisis Line Call Should Go Unanswered Act

114th Congress · introduced 2016-06-07 · Armed Forces and National Security · Latest: Became Public Law No: 114-247.

federal

Follow this bill, step by step

  1. Where it came from: introduced 2016-06-07 · official record
  2. Who proposed it: Rep. Young, David [R-IA-3] · what a sponsor is
  3. What happened next: 1 recorded vote in our records. Latest: House roll call 558 (2016): On Motion to Suspend the Rules and Pass, HR5392 (2016-09-26), Passed. See all
  4. Where it stands now: Became Public Law No: 114-247. (final step reached)
  5. If it becomes law and spends money: follow the money to money laws, then agencies and contracts and grants.

What does this mean?

Official title

No Veterans Crisis Line Call Should Go Unanswered Act

Plain summary

(This measure has not been amended since it was introduced. The expanded summary of the House passed version is repeated here.) No Veterans Crisis Line Call Should Go Unanswered Act (Sec. 2) This bill directs the Department of Veterans Affairs (VA) to develop a quality assurance document for carrying out the toll-free Veterans Crisis Line (VCL), which shall: (1) outline performance indicators and objectives to improve the VCL, including at backup call centers; (2) include time frames to meet such indicators and objectives; and (3) be consistent with guidance issued by the Office of Management and Budget. The VA shall develop a plan to ensure that each telephone call, text message, and other communications received by the VCL, including at backup call centers, is answered in a timely manner by a person, consistent with the guidance established by the American Association of Suicidology. The plan shall include guidelines for periodic VCL testing. The VA shall submit the document and plan within 180 days.

Congressional Research Service summary (Public Law), quoted unchanged (nonpartisan). Read the source.

What a vote does

A “Yea” vote

If it passes both chambers and is signed, it becomes law.

A “Nay” vote

If it is not passed, current law stays as it is.

PSI Sci description of the legislative step (not an opinion).

What does this mean? (plain words)

Official text

No Veterans Crisis Line Call Should Go Unanswered Act

Source: Congressional Research Service summary (Public Law)

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How did my representative vote? · This bill's floor votes

Officials and money

Sponsor: Rep. Young, David [R-IA-3] · 26 cosponsors

Cost estimate: CBO cost estimate: H.R. 5392, No Veterans Crisis Line Call Should Go Unanswered Act (2016-09-22)

Cosponsors on this site

John R. Moolenaar (R-MI), Dan Newhouse (R-WA), Tom Cole (R-OK), Elise M. Stefanik (R-NY), David P. Joyce (R-OH), Charles J. "Chuck" Fleischmann (R-TN)

Recorded votes

Words on this page, explained (1)
Bill
A proposed law. It becomes law only if it passes the legislature and is signed by the president or governor (or a veto is overridden).

Plain meanings written from linked sources. All words.

Sources

Record fed-us-cong114-hr5392 · catalog fed-us-congress-bills-cong114 · updated 2026-11-15 by psicol fed-bills-cong114